Returns, Refunds & Exchanges
- Can I return a final sale product?
- Can I still return outside of the returns period?
- Can I return my Gift Card/eGift for a refund?
- Why is my order not eligible for an exchange?
- Why is my order not eligible for return?
- How can I exchange my order?
- How can I return my order?
- What is your returns policy?
- I forgot to include the packing slip with my return
- Do I have to pay for my return?
- How will I be refunded for an order paid partially with a Gift Card/eGift?
- How will I receive a refund for an order paid with a Gift Card?
- I bought a product that was later reduced in price. Can I get a refund on the difference?
- I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
- Are delivery costs refunded if I return my order?
- How long does a refund take if I return my product to store?
- How long does a refund take if I return my order to the warehouse?
- Why was my exchange order cancelled?
- When will my exchange order arrive?
- Can I return purchases made in store by post?
- How can I return something I bought in store?