Can I return my Gift Card/eGift for a refund? May 14, 2026 10:32 Updated Gift Card/eGifts cannot be returned, refunded or exchanged. Please see our full Gift Card/eGift Policy. Related articles Why is my order not eligible for an exchange? How can I return my order? I have a faulty product that I bought online I have placed an order but haven't received my confirmation email What is your returns policy?